For a great number of enterprises, the most common means of intra-team communication is messaging. Platforms such as slack has a great number of daily users. These platforms usually enhance real-time collaboration among the team members. To add to that these platforms enable users to share files, media, and other kinds of content.
Also, employees can ask contractors, suppliers and all other necessary people to join their messaging app. This is to say that the information can be passed beyond the enterprise. The most crucial thing is that these instant communication enables business to grow very fast. Additionally it has tremendously changed how information is exchanges within and without an enterprise. Discussed below are some of the things that should be taken into account when choosing a private messaging platform.
The initial consideration that you need to make is that of encryption. It is important that you factor in data encryption as it allows for security during exchange of information. This assists in making sure that data leaks do not happen. Prior to making a choice of any messaging platform there is need for you to look at whether or not it is encrypted. Additionally, keep in mind the fact that a number of platforms avail encryption support during data transfer. Conversely some may go even further to offer support in storage. Look into how far the platform’s encryption can go.
The other vital consideration that you need to make is that of role based access. To avoid unauthorized sharing of information go for an messaging platform that supports role-based access. The way the system works should determine which employee has access to certain information and who does not. This is going to be influenced by the function and role of the employee. Administrators should be capable of controlling the level of access granularly. This means that control inside the company will be done well on matters clearance.
Lastly, there is the element of restricting file actions. Administrators are supposed to be in a position of restricting users or particular users from being capable of downloading documents that are shared through the platform. Some platforms gives capabilities that enable users to check out the document in the read only modes. This means that sharing options are disabled. Users can also be restricted from doing any screen capture. This is to avoid any sensitive information for getting out there. Additionally to reinforce security there is need for the app to have a way of ensuring anthentication.